Batteries Plus of Katy, TX, 77494

I had an unique battery that was hard to find... Guess who had it? These guys. Simon was very helpful in matching up what I had over the phone. Other places were lost as a goose. Now the ENTIRE COMPANY knows where to go when we need this battery! Thank you Batteries Plus!

Installed my FOB battery quickly and easily....great friendly service

I cannot say enough wonderful things about the customer service I received from Lakeeta at Battery Plus on Grand Parkway. Life has been throwing me a few challenges lately, and my personal vehicle is currently out of service, so I’ve been driving my husband’s car to get to work. This morning, I stopped for gas, and when I tried to leave, the car wouldn’t recognize the key fob because the keyless entry battery had died, leaving me stranded. I called Battery Plus, and Lakeeta confirmed that the key fob battery was still under warranty. Instead of simply telling me to come into the store, she went above and beyond. She got in her own vehicle, brought the replacement battery to where I was stranded, and replaced it on the spot. Within minutes, I was back on the road. Because of her kindness, I made it to work on time and continue with my day. In today’s world, it’s rare to find someone who genuinely cares enough to go the extra mile, and Lakeeta did exactly that. Thank you, Lakeeta, for your compassion, professionalism, and exceptional customer service. You turned what could have been a very stressful morning into one filled with gratitude. Battery Plus is incredibly fortunate to have you on their team. I highly recommend this location because of employees like Lakeeta!