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Cell Phone Repair: We're The Experts You Can Trust

For Professionals - by Bryan Veldboom - updated on 12/16/2019

Employee working on a cell phone

You know us as the go-to source for affordable top-quality batteries and bulbs, but did you know that we offer fast, professional tablet and cell phone repair as well? The majority of our 725+ stores have their own on-site cell phone repair technicians ready to service a wide range of issues. Best of all, they can usually handle basic repairs like a cracked phone screen in under an hour.

But how do you know that your device is in good hands? Our technicians have access to an enormous library of repair manuals for every major manufacturer and model. They use only the highest-quality parts, plus they stand behind the work that they do with warranties, free diagnoses and participation in the Cellular Telecommunications and Internet Association (CTIA) certification process.

What We Fix

Each of our technicians has access to an extensive library of repair manuals for all major smartphone industry manufacturers. That includes products from Apple, Samsung, Google Pixel, LG, HTC, Motorola and Nokia.

These repair procedures also extend to every model these manufacturers have released. Let's use Apple as an example. What this means is that our technicians can repair everything from the original A1203 model phone to the newest models of iPhone 11 and everything in between. And that's true for every one of the manufacturers listed.

We also service a wide range of smartphone and tablet issues that extend far beyond cracked phone screens and battery replacement. These additional services include repairs to charging ports, rear-facing cameras, speakers, cell and Wi-Fi antennae, as well as water damage. Water damage is especially significant as it is notoriously difficult to fix. Yet, despite this, our phone repair technicians are able to save approximately 35-40% of all liquid-damaged devices that they encounter.

In addition, our technicians also repair these additional phone and tablet components:

  • Taptic Engine
  • Front-Facing Camera / Proximity Sensor
  • Power Flex Cables
  • Headphone Jack
  • Back Glass
  • Fingerprint Scanner

Service You Can Trust

As cell phones have become more and more common, an increasing number of repair shops have sprung up to serve consumers' repair needs. Unfortunately, not all of these shops are trustworthy. According to BrandonGaille business blog, 70% of all cell phone repair shops entered the market less than 24 months ago. Even worse, many of these shops had no previous industry experience prior to opening.

Batteries Plus Bulbs sets itself apart from these competitors in a number of important ways. For starters, all repairs begin with a free diagnosis. We'll investigate the issue to make sure you don't end up paying for repairs you don't need. You can also save time by reserving an appointment beforehand. Our technicians work fast, completing most repairs in under an hour. Plus, our stores are open extended hours on nights and weekends to help fit your busy schedule. We also stand behind the work that we do by offering a 6-month national warranty on parts and labor.

Batteries Plus Bulbs sets itself apart from these competitors in a number of important ways. For starters, all repairs begin with a free diagnosis. We'll investigate the issue to make sure you don't end up paying for repairs you don't need. We also stand behind the work we do by offering a 6-month national warranty on parts and labor.

Does your business rely on tablets or other devices? Good news, we offer repair options for businesses too! Call or stop in to any location to find out more about our commercial repair options, including commercial bids for large volume orders.

As a nationwide leader in the tablet and smartphone repair industry, Batteries Plus Bulbs has been recognized as the first device repair retailer to be certified according to the Cellular Telecommunications and Internet Association's (CTIA) Wireless Industry Service Excellence (WISE) Certification Program. The CTIA is a trade association representing the wireless communications industry in the U.S. According to Jason Fladhammer, the head of Batteries Plus Bulbs' Ascent Repair Operations, the WISE certification ensures "a consistent quality standard across the industry in phone repair." This means is that you receive a worry-free experience, knowing that your phone or tablet is being repaired by a capable, certified technician.

As you can see, Batteries Plus Bulbs is the one-stop destination for all your tablet and cell phone repair needs. We offer an incredible range of repair services, all performed by professionally-trained and certified technicians. Visit our store locator today to find a store near you.