BatteriesPlus.com is dedicated to your satisfaction with the products you purchase from us. We pride ourselves on quality products and outstanding service. In the event you encounter an issue with one of our products, please review the following information outlining the BatteriesPlus.com Return Policy.
Please note: This policy covers all non-defective return requests. Products found defective are covered under a separate warranty policy/protection. For specific information regarding warranty protection, please review our Warranty Policy.
Return requests must fall under the following guidelines:
- Proof of purchase is required
- Return requests must be received by batteriesplus.com within 14-days of receipt of product(s)
- Return shipments must be received by batteriesplus.com within 45-days of receipt of product(s)
- Merchandise must be in unused, unopened and resalable condition
- Refunds will be issued relative to original payment method
Return Request Procedure
- Please inspect all packages carefully. Please keep all packaging materials, including interior and exterior containers.
- Please contact our Customer Support team at 800.677.8278, or via e-mail at customersupport@batteriesplus.com with the following information:
- Name
- Order Number
- Product Number
- Quantity
- Phone Number
- E-mail
- Reason for Return
- A Batteries Plus representative will contact you to discuss your claim and provide specific return instructions.
Revised June 19, 2007.
800.677.8278 
Camcorder Batteries
