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Corporate Departments
Corporate Departments

Accounting
Ascent Battery Supply
Business-to-Business/National Accounts
Field Support
Franchise Administration
Franchise Sales
Human Resources
IT
Marketing
Real Estate
Training
Accounting

The Accounting Department handles the flow of funds in and out of the company. They are responsible for paying the bills and collecting any funds due to the company. They regularly produce numerous financial statements, invoices and other reports.

Ascent Battery Supply

Ascent Battery Supply (ABS) is a wholly-owned subsidiary of Batteries Plus, LLC and acts as the supply chain arm of the organization. Ascent ensures that our stores have the right products at the right price on their shelves. Ascent has offices and teams in Hartland, Shenzen, China and in our Glendale Distribution Center. The departments in this area include: Call Center, Category Management, Data Integrity Management, Forecasting and Demand Planning, Logistics, Product Management, Quality Assurance, and Sourcing.

  • Our Call Center representatives answer questions and assist customers, corporate and franchise store management and staff, franchise owners, and sales reps with a myriad of product and service questions and issues.
  • Category Management determines what products are carried in our stores. They analyze market and sales data to determine product mix, price, promotions and programs.
  • Data Integrity Management is responsible for the maintenance and upkeep of all our online databases and our communication platform. They ensure our product and pricing data is accurate and up-to-date.
  • Forecasting & Demand Planning analyzes data to make certain we have the right amount of inventory in our warehouse when the stores need it to sell.
  • Logistics ensures that our products flow smoothly and safely from the manufacturer through customs, and into the correct slot in our warehouse. They assist in moving millions of dollars of inventory, using the most cost-effective methods of transportation – ground, rail and sea.
  • Product Management uses knowledge of product capabilities and performance to make sure we have identified the right product specifications. They work very closely with Sourcing, Category and Quality teams. Product Management is also responsible for our recycling program.
  • Quality Assurance holds our vendors accountable for quality standards by specifying product needs, visiting and auditing manufacturers, and testing products. Our testing labs are in Hartland, WI and Shenzhen, China.
  • Sourcing identifies and works with domestic and international vendors and suppliers who can meet our quality, price and manufacturing specifications.
Business-to-Business/National Accounts

Our National Accounts and Business-to-Business team members are responsible for finding business-to-business sales opportunities and implementing services, sales training, and management of national accounts. They also assist and support franchisees through sales training.

Field Support

Our remote Field Support employees generally work out of their home office and travel up to 90 percent of the time to support our franchise community. They work directly with our franchisees to set up and open stores, teach product, procedure and best-practice knowledge, and find efficiencies and methods to help drive sales at the store level. In addition, they help our franchisees drive top and bottom-line sales to achieve operational excellence.

Franchise Administration

Our Franchise Administration team handles franchise agreements, contract administration, compliance, relocation and new store openings. They are responsible for working with existing owners to update store plans and keep openings, relocations and remodels on track.

Franchise Sales

Our Franchise Sales Team ensures that the Batteries Plus concept continues to grow. To do this, they identify individuals who meet our financial and operating criteria, and sign up new and existing franchisees to open stores.

Human Resources

Our Human Resources Department is responsible for employee and employment-related issues of the company. They find, hire, pay and develop talented individuals who will support our organization’s growth. They define competitive compensation and benefit structures and determine and enforce company policies. They also provide consultation, training, and tools to internal management and franchisees.

Information Technology

Our Information Technology Department is responsible for providing hardware and software, end-user support, network security and stability, systems integrations, and warehouse systems management. In addition, we have a full-service help desk that provides hardware and software support for all of our stores as well as point-of-sale assistance. They also assist with computer set-up and maintenance in stores.

Marketing

Our Marketing Department oversees and provides direction for the following services: ad layout, public relations efforts, web marketing, social media, campaign development and implementation, print management program, point of purchase signage, media planning and buying, marketing initiatives, graphic design assistance, and in-house photography and videos.

Real Estate

Our Real Estate Department works with new and existing franchisees to find store locations. They do this by studying markets, reviewing leases, and assisting in negotiating rent and tenant improvements.

Training

Our Training Department creates and facilitates in person and online training programs to ensure our associates and owners are fully knowledgeable about our products, services, and operations.

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