Franchise Support

There are many support services and programs available to franchisees.

Category Management

Category Management works to provide competitively priced, high quality batteries and light bulbs for nearly any application. This requires a comprehensive knowledge of product lines, evolving applications, consumer trends, suppliers, and competitors.

Product Management

Leveraging product knowledge, Product Managers are responsible for overall store cost/pricing strategies, negotiations with direct-to-store suppliers, product application cross referencing, technical product support and more.

Product Support Team

You are not left alone to deal with tough questions thanks to the Product Support team. The objective of this department is to give stores solutions to product and order related questions. The Product Support team provides solutions based upon product that is unique, hard to find, or for custom applications.

Point of Sale System

Batteries Plus has a proprietary, customized Point-of-Sale system. Functionalities include ticket entry, inventory control, customer management, purchasing/receiving, reporting, and cash receipts. Support is offered 7 days a week, including evenings.

Product Quality Assurance

Quality product builds customer trust in the Batteries Plus brand. For this reason, Product Quality Assurance is a key component to maintaining and improving products sold through the Batteries Plus Ascent Supply Distribution Center.

Intranet

A secure intranet website provides important and timely information about every aspect of day-to-day operations. The content changes daily to keep communication lines open between corporate employees, franchisees, and stores.

Real Estate & Store Design

Securing a location is a critical first step in the development of a store. The Real Estate team assists you in identifying options for the optimal site.

Training

We prepare you to open your store by equipping you with the knowledge necessary to provide your customers with solutions. Online training is designed to give you and your sales associates the basic knowledge necessary to become battery and light bulb experts. Classroom training covers products, store systems, processes, selling skills, HR, finance, tech center and more.

Field Support

Our team of experienced Field Consultants work closely with you during the opening of your new store offering on-going assistance until your store is operationally sound at which time your point of contact transitions to a Director of Field Operations (DFO).  The Directors of Field Operations (DFO) are seasoned retailing and operations professionals who understand how to run a business, promote top line sales and operational efficiencies.

Marketing

Batteries Plus has a full-service marketing department to handle all of your advertising needs. We provide design/layout, media planning/buying, and web marketing so you can focus your time on running the business and, more importantly, selling.